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ConcurGov Job Aids — Locating a Traveler

013A: ConcurGov Job Aid - Locating a Traveler

Purpose: To provide a step-by-step guide to locating a Traveler in ConcurGov in order to create or update travel documents.

Audience:Federal Travel Arrangers (FTA) and Federal Agency Travel Administration (FATA)

Version: 3.10.11.2017

Instructions: After you login...

 

step1

Select Profile

From the ConcurGov Home page, select the "Profile" drop down tab in the upper right corner of the ConcurGov Home page.

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step2

Locate Traveler

The "Acting as other user" section contains up to 3 options for locating a Traveler. (See Steps 3, 4, and 5).

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step3

Option 1: Act on Behalf of Another User

To see a list of Travelers who you have previously located, select the radio button next to “Act on behalf of another user.” Then select the “Choose a user” box.

A list of most recent users will display in the drop-down menu. Select the name of the Traveler from the list.

Note: If the name is not displayed in the list then type the name or ID in the box.

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step4

Option 2: Book Travel For Any User

To search for a Traveler that you have not previously arranged for, select the radio button next to the “Book travel for any user (Self-assign).”

Enter the name or ID of the Traveler in the “Search by name or ID” field. Select the Traveler name from the search results list.

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step5

Option 3: All Users To Whom I Have Access

To see a Home page that contains the reservations and documents for all Travelers that you support, select the radio button next to “All users to whom I have access.” This can be limited to only the reservations and documents that you have created by selecting the checkbox next to “Only show travel I have arranged.”

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step6

Start Session

Once a Traveler has been located using any of the above options, select the "Start Session" button. The Home page will refresh and contain the Traveler's trips and documents.
Note: If the Traveler does not appear using any search method, this Traveler may not be a member of a Group to which you have access. Contact your FATA if you need access to this Traveler.

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step7

End Session

When you are finished acting as this user and would like to switch to another user, repeat Steps 4 or 5.

When you are finished acting as another user select the "Done acting for others" button

Note: The “Profile” tab also contains the “Profile Setting” link to update the Traveler’s profile and the link to sign out of ConcurGov.

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