Skip to main content

05: How to Withdraw from the Transit Benefits Program

Purpose: To provide a step-by-step guide on how to withdraw from the Transit Benefits Program.

Audience: HHS Employees

Version: 1.05.14.2018

 

step1

Login to GOVGO!

Login to the GOVGO! Portal. Enter your "User Name" and "Password" to access your Participant Dashboard.

Step01

If after logging in, you land on a different screen other than your Dashboard, select "Dashboard" from the "My Benefits" drop- down menu to view this page.

Step01
step2

Withdraw from Benefits

Select "Withdraw from Benefits" under the "My Benefits" drop-down menu.

Step02
step3

Intent to Withdraw

To withdraw from the Transit Benefits Program, enter the "Withdraw Date" using the drop down arrow button and check the "Withdraw" box. Checking the withdraw box will verify your intent to withdraw. Click on the "Withdraw" button.

Step03
step4

Verify Withdrawal

A pop-up message from the webpage will appear. Click on the "OK" button to proceed. Clicking "OK" will re-route you to the participant dashboard.

Step04
step5

Verification of Withdrawal as an Active Participant

If you were an active Transit participant, you will see this screen indicating:
"Your request to withdraw from the Transit Benefit Program has been received. You will receive an email when the request has been completed."

Step05