Skip to main content

21: How to Add a New Transit Method

Purpose: To provide a step-by-step guide for employees on how to add a new transit method to their application.

Audience: HHS Employees

Version: 1.05.16.2018

 

step1

Login to GOVGO!

Login to the GOVGO! Portal. Enter your "User Name" and "Password" to access your Participant Dashboard.

Step01

If after logging in, you land on a different screen other than your Dashboard, select "Dashboard" from the "My Benefits" drop- down menu to view this page.

Step01
step2

Recertify/Edit Application

This screen shows all the employee's applications including the current one. Click on the "Recertify/Edit Application" link. This removes the application from approval workflow allowing you to edit and update.

Step02a

You can also Recertify an application by selecting "New/Recertify/Pending Application" from the "My Benefits" drop-down menu.

Step02b
step3

Confirm Eligibility

Confirm that you are eligible to receive benefits by clicking on the "Yes" button.

Note: Selecting "Yes" indicates that you meet ALL the criteria.

Step03a
step4

Edit Application

Scroll to the bottom of the "Review Application" page and select the "Edit Application" button.

Step04
step5

Restart Approval Process

A pop-up message from the webpage will appear. Click on the "OK" button to proceed.

Step05
step6

Transit Information

Click on the "Transit Information" section on the left side of the "Transit Benefit Application."

Step06
step7

Step 7a: New Transit Method

To add a new method, click on the "New Transit Method" button.

Step07a

Step 7b: Edit Transit Method

Using the down arrow, select a "Transit Method" from the drop-down menu.

Step07b

Step 7c: Start and End Location

In the "Start Location" field, enter the station or cross streets where you start using your transit method. Note: "Home" is not a valid entry.

In the "End Location" field, enter the station or cross streets where you stop using your transit method. Note: "Work" is not a valid entry.

Step07c

Step 7d: Miles Traveled

In the "# Miles (one-way)" field, enter the number of miles traveled during your commute. Check the box next to "One Way Commute?" if you only use your transit method on your way to work or from work.

Step07d

Step 7e: Pass Type

Use the down arrow to select a "Pass Type" from the drop-down menu. Select the most cost efficient "Pass Type" for your commute to and from work.

Step07e

Step 7f: Miles Traveled

In the "Multi-Ride Count" field, enter how many rides the ticket provides if "Multi-Ride" was selected from the "Pass Type" drop-down. For example, if you purchased a 10-ride pass, enter "10" in the corresponding field.

Step07f

Step 7g: Actual Cost

In the "Actual Cost of Pass" field, enter the cost of the "Pass Type" you selected.

Step07g

Step 7h: Save Information

Once you have completed the "Transit Information" section, select the "Save" button.
Note: Your entries will appear under "Transit Method."

  • To add additional methods, click on the "New Transit Method" button and repeat steps 7a through 7h.
  • To edit an existing "Transit Method", click on the edit (pencil) icon in the "Options" column.
  • To delete an existing "Transit Method", click on the delete (trashcan) icon under the "Options" column.
Step07g
step8

Review and Submit

Once the remainder of the application has been updated, click on the "Review and Submit" button.

Step8
step9

Review Application

On the "Review Application" page, review each section of the application and ensure that all required fields have been entered.

Step09
step10

Notes for Approver

In the "Notes for Approver's Consideration" section, enter any information you would like taken into consideration when the Supervisor, Coordinator, and/or the Transit Program Office processes the application.

DO NOT post questions regarding your transit application or transit benefits in this section. If there are specific questions for the approving authorities, please contact them directly. You can contact the Transit Program Office at 301-492-4774 or via email at GoCard@hhs.gov. The contact information for your Supervisor and Coordinator is located on the "Review Application" page in the "Employee Information" section.

Step10
step11

Certify Information

In the "Certify Information Accuracy" section, after reading the agreement terms, click on the check box to the right of "I CERTIFY THAT."

Step11
step12

Submit Application

Once you have completed this section, click on the "Submit Application" button.

Step12
step13

Application Successfully Submitted

You will see this screen when your application has been submitted successfully. Additional information about your submitted application can be found on this page.

Step12