Login to GOVGO!
Login to the GOVGO! Portal. Enter your "User Name" and "Password" to access your Participant Dashboard.
If after logging in, you land on a different screen other than your Dashboard, select "Dashboard" from the "My Benefits" drop- down menu to view this page.
This screen shows all the employee's applications including the current one. Click on the "Recertify/Edit Application" link. This removes the application from approval workflow allowing you to edit and update.
You can also Recertify an application by selecting "New/Recertify/Pending Application" from the "My Benefits" drop-down menu.
Confirm that you are eligible to receive benefits by clicking on the "Yes" button.
Note: Selecting "Yes" indicates that you meet ALL the criteria.
Scroll to the bottom of the "Review Application" page and select the "Edit Application" button.
Restart Approval Process
A pop-up message from the webpage will appear. Click on the "OK" button to proceed.
Click on the "Transit Information" section on the left side of the "Transit Benefit Application."
Step 7a: New Transit Method
To add a new method, click on the "New Transit Method" button.
Step 7b: Edit Transit Method
Using the down arrow, select a "Transit Method" from the drop-down menu.
Step 7c: Start and End Location
In the "Start Location" field, enter the station or cross streets where you start using your transit method. Note: "Home" is not a valid entry.
In the "End Location" field, enter the station or cross streets where you stop using your transit method. Note: "Work" is not a valid entry.
Step 7d: Miles Traveled
In the "# Miles (one-way)" field, enter the number of miles traveled during your commute. Check the box next to "One Way Commute?" if you only use your transit method on your way to work or from work.
Step 7e: Pass Type
Use the down arrow to select a "Pass Type" from the drop-down menu. Select the most cost efficient "Pass Type" for your commute to and from work.
Step 7f: Miles Traveled
In the "Multi-Ride Count" field, enter how many rides the ticket provides if "Multi-Ride" was selected from the "Pass Type" drop-down. For example, if you purchased a 10-ride pass, enter "10" in the corresponding field.
Step 7g: Actual Cost
In the "Actual Cost of Pass" field, enter the cost of the "Pass Type" you selected.
Step 7h: Save Information
Once you have completed the "Transit Information" section, select the "Save" button.
Note: Your entries will appear under "Transit Method."
- To add additional methods, click on the "New Transit Method" button and repeat steps 7a through 7h.
- To edit an existing "Transit Method", click on the edit (pencil) icon in the "Options" column.
- To delete an existing "Transit Method", click on the delete (trashcan) icon under the "Options" column.
Review and Submit
Once the remainder of the application has been updated, click on the "Review and Submit" button.
On the "Review Application" page, review each section of the application and ensure that all required fields have been entered.
Notes for Approver
In the "Notes for Approver's Consideration" section, enter any information you would like taken into consideration when the Supervisor, Coordinator, and/or the Transit Program Office processes the application.
DO NOT post questions regarding your transit application or transit benefits in this section. If there are specific questions for the approving authorities, please contact them directly. You can contact the Transit Program Office at 301-492-4774 or via email at GoCard@hhs.gov. The contact information for your Supervisor and Coordinator is located on the "Review Application" page in the "Employee Information" section.
In the "Certify Information Accuracy" section, after reading the agreement terms, click on the check box to the right of "I CERTIFY THAT."
Once you have completed this section, click on the "Submit Application" button.
Application Successfully Submitted
You will see this screen when your application has been submitted successfully. Additional information about your submitted application can be found on this page.