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ConcurGov FAQs

ConcurGov provides a unified platform for all parties involved in the travel process — including travelers, preparers, certifiers, approvers, and federal agency travel administrators (FATAs). If you need any help using the system, refer to these FAQs. We're happy to help.

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FAQs

For federal agency travel administrators (FATAs) and other travel service providers, ConcurGov increases automation, streamlines processes, and enhances policy compliance. ConcurGov provides a unified platform for all parties involved in the travel process — including travelers, preparers, certifiers, approvers, and federal agency travel administrators (FATAs). For travelers and travel preparers, ConcurGov offers an intuitive, user-friendly experience (similar to that of commercial booking engines such as Expedia®, Kayak®, Orbitz®, or Travelocity®), increased user security, and robust personal information protection.
ConcurGov can be accessed through the HHS Access Management System (AMS) at: https://iam.hhs.gov/ams. Use either your PIV card or network username and password to login.
Some of the key features and benefits offered by ConcurGov include:
  • A more intuitive, user-friendly platform, similar to commercial booking metasearch engines
  • Streamlined booking and authorization processes
  • Creation of automatic authorizations
  • E-receipts
  • Quick tips on each page
  • Amtrak interface so travelers can explore rail options
  • Increased user security (e.g., greater protection of personally identifiable information)
  • Improved policy compliance
For more information, please contact the PSC Transportation Services Team at ETS2@hhs.gov.
In addition to providing management support for the ConcurGov travel management system, PSC offers travel program-related services such as task order development and solicitation, system management and integration, policy services, consulting and auditing, and management of the HHS Travel Charge Card used by federal employees.