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PSC Partners Initiative

by ELIZABETH HAWKS | Oct 23, 2017

We are excited to announce that we recently changed the name of our quarterly customer newsletter from Service Matters to Partners. Enjoy the Summer 2017 edition.

The name change reflects that we are focusing on solutions to solve some of your most pressing concerns and provide operational flexibility — as a strong partner and ally. I have challenged my team to foster a partnership with each of your agencies that is highly collaborative and increasingly responsive.

The purpose of our recent PSC Partners initiative is to conduct strategic customer engagements focusing on how PSC can transform and update key solutions to meet agency requirements in light of the Office of Management and Budget (OMB) memo M-17-22 directive to improve service quality and generate cost efficiencies. This is also in support of U.S. Department of Health and Human Services (HHS) ReImagine HHS initiative.

We understand that agencies may be facing significant challenges with Executive Order 137891 to reform and restructure government. PSC Partners is a first step to further leverage PSC’s capacity, build partnerships, and build solutions for your agency’s most pressing needs. The initiative is about moving from services to solutions — building sustainable partnerships to enhance mission readiness.

HHS has further inspired all to ‘reimagine’ their agencies. PSC has taken an active role in the ReImagine HHS initiative. Myself and Bill McCabe, Director, Financial Management and Procurement Portfolio and the Chief Financial Officer, PSC, served on the management and stewardship team. We helped develop ideas to streamline and create efficiencies. The benefits are passed onto to you, our customer agencies, with faster delivery, higher quality, and lower costs.

We are proud to have kicked off the PSC Partners initiative to work together with you to better manage these challenges. We know that PSC can play a vital role in your success. I look forward to our partnership and achieving our goals.

I wish you a successful fourth quarter, and please let us know how we can best serve you. Thank you for allowing us to serve you.

Cordially,
Al Sample