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This is incorrect. Per HHS Travel Policy Manual:

Travelers are entitled to reimbursement for most travel related expenses. These include:
Parking
Tolls
Baggage Fees for one checked bag
Baggage tips for handlers at an airport or a courtesy shuttle drive ($5 max)
Taxis/Car service (including a 15% tip)
Gasoline for a rental car
ATM fees
Hotel Tax
Public Transit
TMC fees
Travelers Checks

With pre-approval:
Laundry/Dry Cleaning
Personal or Business phone calls
Baggage fees for a second checked bag
Internet Access

So tipping the courtesy shuttle driver is covered. Select Next to enter this expense for James.

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