Administrative Operations

The Administrative Operations Service (AOS) provides a wide range of services and, through its Regional Support Program, maintains offices in each of the 10 HHS Regions. Services include customer contact centers, logistics and storage, labor and moving, mail delivery, property management, security, transportation and travel, telework strategy solutions, and visual media. AOS also provides compensation and medical affairs support to Active Duty Commissioned Corps Officers in the U.S. Public Health Service.

Please see the 2012 Services and Products Directory for a complete listing of services offered.

Commissioned Corps Support Services are made up of the Board for Corrections, Commissioned Corps Systems, Medical Affairs and Compensation

Customer Contact Centers include the ONE-DHHS Contact Center and Payroll.

Logistics Services are comprised of Storage, Labor and Moving, Mail Management and Policy, Medical Supply and Product Distribution

Property Management Services are made up of Asset Management, Building Management, Employee Child Care, Property Disposal, Real Property, Shredding, Space Acquisition and Alterations.

Regional Support Services coordinate and facilitate a wide range of services for HHS customers

Security Services are comprised of Background Investigations, Digital Fingerprinting and Special Agency Checks, HSPD-12 Badge Issuance and Recertification and Physical Security.

Transportation, Travel, and Telework Services include Employee Relocation, Telework Strategy Solutions, Transit Subsidy Benefits (Transhare and GO!card^TM), Travel, and Vehicle Rental.

Visual Media Services include Departmental Forms Management, Graphic Arts and Printing Procurement Services