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Equal Employment Opportunity

Counselor Resources


Becoming an EEO Counselor

The PSC and SAMHSA are soliciting candidates to serve as Equal Employment Opportunity (EEO) Counselors. If you are a PSC or SAMHSA employee, this may be your opportunity to make a valuable contribution to your organization and fellow employees.

The EEO Counselor job is a collateral duty assignment, which will require less than 20 percent of your work time. EEO Counselors serve on a volunteer basis and must be able to perform this collateral duty for at least two years. You need the approval of your supervisor in order to serve in this capacity.

If selected to be an EEO Counselor, you will participate in a 32-hour "Basic EEO Counselor Training" course at no cost to you or your Office. You will be trained in the EEO counseling process, which will include basic mediation and facilitation skills, as well as other techniques and skills useful for improved communication and understanding. Cases are assigned on a rotating basis among the EEO Counselors who have completed the training. Provided are the for EEO Counselors.

If you are interested in becoming an EEO Counselor, or have any questions, please call Kaye Nitta at (301) 443-1977.

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Selection of Counselors

It is critical to the successful operation of the EEO counseling program that those selected to serve as EEO Counselors have the qualifications that will allow them to best carry out this responsibility. In selecting and assigning Counselors, Operating Divisions should look for employees with the following characteristics:

Personal Characteristics

  • Empathy
  • Objectivity
  • Perceptiveness
  • Resourcefulness
  • Flexibility
  • Honesty
  • Personal commitment to promote equal employment opportunity for all

Knowledge

  • Familiarity with the basic goals and requirements of the EEO program.
  • An understanding of employment problems faced by all employees, but especially minorities, women and persons with disabilities.

Abilities

  • Ability to communicate effectively with persons of different races, sexes, national origins, ages, economic, cultural and educational backgrounds, as well as those with disabilities.
  • Ability to communicate with management and employees.
  • Ability to gather and analyze a variety of pertinent facts and opinions.
  • Ability to work under pressure and to retain composure when exposed to personal criticism or emotional outbursts.
  • Ability to act equitably in arriving at problem resolution.
  • Ability to write a summary of actions that occur during the counseling period.

An employee selected as an EEO Counselor should be readily available to perform their counseling duties. If the employee’s supervisor has legitimate objections to the employee serving as an EEO Counselor, that employee's name should not be forwarded to the Office of Equal Employment Opportunity (OEEO). Once selected and assigned, EEO Counselors should be provided full support from their supervisors in the performance of their counseling duties.

The EEO counseling staff, as much as possible, should reflect the broad representation of the Departmental work force in terms of race, sex, ethnic background, age, disabilities, grades and occupational series.

To be successful, the EEO Counselor must maintain the confidence of management, as well as of employees. Therefore, the Counselor should not serve as a representative for any employee at any stage of the discrimination complaint process. Likewise, persons who normally represent employees for other reasons should not serve as EEO Counselors. Also, persons who serve as Counselors should not be asked to serve as management representatives or advisors in connection with hearings in individual cases.

Input with regard to selection of EEO Counselors will be obtained from managers, supervisors and union representatives to ensure that the employees selected are individuals who the work force can identify with and in whom they will have confidence. The Director, OEEO, will make the final selection and appointment of EEO Counselors.

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Counselor Contact List

PSC
Ashley Poole
Administrative Operations Service/OEEO
5600 Fishers Lane, Room 16A-54
Rockville, MD 20857
ashley.poole@psc.hhs.gov
(301) 443-5124

Surraya Richardson
Administrative Operations Service
330 Independence Avenue SW
Room G-32D
Washington, DC 20201
(202) 401-8651

Annie Verner
Enterprise Support Service
5600 Fishers Lane, Room 4-08
Rockville, MD 20857
Annie.verner@psc.hhs.gov
(301) 594-0830

SAMHSA
Dorothy B. Lewis
CSAT/Division of Systems Improvement
1 Choke Cherry Road, Room 5-1002
Rockville, MD 20857
(240) 276-1619

Micahel McLendon
Office of Program Services (OPS)
1 Choke Cherry Road, Room L-1055
Rockville, MD 20857
Michael.mclendon@samhsa.hhs.gov
(240) 276-1019

Donna Simms D'Almeida
CSAP
1 Choke Cherry Road, Room
Rockville, MD 20857
Donna.SimmsdAlmeida@samhsa.gov
(240) 276-2586

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