Compensation

The Compensation Branch (CB) administers a system of basic pay, allowances, and special or incentive pay for Active Duty Commissioned Corps Officers of the U.S. Public Health Service (USPHS). CB also administers a pay system for retired officers and survivor annuitants. These services are provided in coordination with the Departments of Defense, Veterans Affairs, and the Treasury.

Services offered include:

Determination and documentation of eligibility for payments, deductions, and allotments, including all payment starts, stops, or changes
Monthly payments of Active Duty pay and entitlements
Monthly processing of voluntary/involuntary payroll allotments and deductions
Administration and payment of special and incentive pays
Monthly payments of retired and annuitant pay
Fulfillment and maintenance of all Departmental audit requirements
Customer assistance to payees
Pre- and post-retirement counseling
Management of Commissioned Corps Retirement Boards, applications for retirement processing, and handling of pay for retired officers
Death benefit and survivor benefit counseling and payment processing
Development of Uniformed Service pay policies

Offered to:

USPHS

Performance:

99% of W-2s will be issued and mailed by January 31 of each year.

99% of salary checks will be issued by the official payday.

100% of salary checks not issued by the official payday will be processed within five (5) business days.

99% of customers will be provided a response to routine inquiries regarding pay matters within two (2) business days of inquiry.

A level of fewer than six (6) valid customer complaints per 1,000 payees per pay cycle will be acheived.

Rate:

Billed to the Office of Commissioned Corps Force Management (OCCFM)

Contact:

301-594-2963 or 1-800-638-8744

compensationbranch@psc.hhs.gov