About PSC

The Program Support Center (PSC) is a federal entity that provides support services to all components of the U.S. Department of Health and Human Services (HHS) and other federal government agencies worldwide. Our broad range of services and products include: administrative operations, financial management, occupational health, and strategic acquisitions.

Message from the Director - See a message from Director Paul S. Bartley about PSC's mission.

Strategic Plan - High GEAR - Our strategic plan for improving how we serve our customers.

PSC Organizational Chart - PSC's organizational structure.

PSC At A Glance (PDF, 168 Kb, 1 page) - A quick reference for the most frequently contacted numbers.

SMART Initiative - Learn about PSC's new SMART Initiative and find your Service Manager.

PSC is a shared services organization dedicated to helping our customers achieve mission critical results. Our business approach is to listen to, understand, and respond to your needs with high quality solutions at the lowest possible cost.

PSC has four service units: Administrative Operations Service (AOS), Federal Occupational Health Service (FOH), Financial Management Service (FMS), and Strategic Acquisition Service (SAS). The PSC Business Office supports these units by ensuring that PSC prices are comparable to or less than those of competitors and by monitoring performance.

Administrative Operations Service (AOS)

AOS provides a wide range of services and, through its Regional Support Program, maintains offices in each of the 10 HHS Regions. Services include customer contact centers, logistics and storage, labor and moving, mail delivery, property management, security, transportation and travel, telework strategy solutions, and visual media. AOS also provides compensation and medical affairs support to Active Duty Commissioned Corps Officers in the U.S. Public Health Service.

Federal Occupational Health Service (FOH)

FOH works in strategic partnership with federal agencies to design and deliver comprehensive occupational health services that improve the health, safety, and productivity of federal employees. Services include health and wellness programs, health clinics, fitness centers, employee assistance programs, work/life management, and environmental health and safety.

Financial Management Service (FMS)

FMS provides grant payment management and financial services. Services include accounting, cost allocation/indirect cost negotiations, financial reporting, payment management, and payroll accounting. FMS offers best practices consulting, technical and policy guidance, and assistance in implementing new initiatives to ensure compliance with regulatory requirements. FMS is also a Treasury-designated debt collection center.

Strategic Acquisition Service (SAS)

SAS offers acquisition services and medical supply management. Acquisition services include negotiated contracts, simplified acquisitions, and purchase card management. Through the Supply Service Center, SAS provides medical supply management and support services, including medical and dental supplies, pharmaceuticals, and specialized drug repackaging for its customers worldwide.